UiPath vs Pega vs WorkDone [2025]

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Choosing the right automation platform can be the difference between a smooth, scalable operation and missed opportunities. In this comparison, we’ll explore the features, integration capabilities, scalability, costs, and real-world applications of three leading automation tools: UiPath, Pega, and WorkDone. Use this guide to make an informed choice based on your business’s unique needs. 

Key Takeaways

  • WorkDone leverages AI-driven insights to automatically identify high-ROI automation opportunities, making it a unique contender.
    • It is the only tool that intelligently optimizes processes.
    • It securely, automatically documents best practices and every automation opportunity so companies can maximize the ROI of their automation initiatives.
  • UiPath: is user-friendly for companies focusing on desktop automation.
    • But it lacks the ability to intelligently discover the best way to do things and find automation opportunities.
    • The high price tag and limitations lead users to switch to WorkDone.
  • Pega: Focuses on combining robotic process automation (RPA) with business process management (BPM), making it ideal for complex, enterprise-level automation.
  • WorkDone: Offers AI-driven automation discovery to identify the most impactful workflows to automate, ensuring maximum ROI and preserving corporate knowledge through Corporate Memory©.

Comprehensive Comparison

UiPath vs Pega vs WorkDone

FeatureUiPathPegaWorkDone
Ease of UseDrag-and-drop, user-friendlyComplex BPM/RPA integrationAI simplifies automation
Automation Opportunity IdentificationManualManualFully AI-driven
Corporate MemoryNoNoYes
ScalabilityHighVery HighVery High
Integration with 3rd Party ToolsWide range of tools and systemsWide range of tools and systemsAll of the tools you love
CustomizationModerateHighHighly customizable
SupportTieredTiered, enterprise-levelWhite-glove support
Cost$420+/month for basic plans$1,500+/month for enterpriseRequest an ROI estimate

UiPath

The All-Purpose Automation Giant

UiPath has carved out a name as one of the most user-friendly automation platforms. Its drag-and-drop interface makes it easy for businesses of all sizes to quickly automate tasks without needing deep technical expertise. Integration with common enterprise tools like Microsoft Office and Salesforce means your existing workflows can be enhanced with minimal friction.

Benefits:

  • Ease of Use: Perfect for organizations looking to get started with automation quickly and without a steep learning curve
  • Broad Application: Suited to a variety of industries, including finance, healthcare, and retail
  • Comprehensive Support: A large user community and extensive online resources make troubleshooting and learning easier

The Big Downside:

  • No guarantee of continued improvement, especially for small and medium-sized companies. Despite needing to continue paying for the tool, companies reach a plateau when they are no longer sure what to automate. Finding high-ROI automation opportunities used to require a time-consuming, expensive manual audit. Now, with tools like WorkDone.ai, you can easily maximize ROI by both discovering the best ways to do things and what to automate.

Best for:

  • Businesses looking for end-to-end automation of repetitive tasks across a variety of platforms.
  • Organizations with large automation teams that already know exactly what to automate for their specific business.
  • Due to its limitations, UiPath delivers highest returns when paired with an automation opportunity discovery tool like WorkDone.ai.

Pega

BPM and RPA Combined

Pega stands out for its ability to blend RPA with Business Process Management (BPM), offering a holistic approach to automation for large enterprises.

Benefits:

  • Unified BPM and RPA: Combines the power of RPA with BPM to automate complex processes that require orchestration across multiple systems.
  • Case Management: Pega’s case management feature allows users to manage and track workflows that span multiple steps and departments.
  • AI Integration: Pega integrates AI to deliver predictive analytics, helping businesses make smarter, data-driven decisions.

Best for:

  • Complex workflows that need both automation and business process management.
  • Due to its limitations, Pega delivers much larger business benefits when paired with an automation opportunity discovery tool like WorkDone.ai.

WorkDone

AI-Driven Automation Discovery and Corporate Memory®

WorkDone offers a unique approach to automation by using AI-driven automation discovery to identify high-ROI opportunities within your business. Its Corporate Memory® feature captures and stores undocumented processes, ensuring operational continuity even as employees come and go. WorkDone automates with precision, allowing businesses to optimize the most impactful areas.

Why WorkDone is the Smarter Choice:

  • AI-Driven Automation Discovery: No more guessing. WorkDone’s AI uncovers exactly what tasks should be automated to provide the greatest return on investment, ensuring every automation decision is strategic
  • Corporate Memory®: WorkDone captures and stores undocumented processes and best practices, preserving critical knowledge forever. Your operations get smarter over time
  • Seamless Integration: Easily and securely works with all of the tools you love
  • Tailored for Your Business: WorkDone’s AI provides personalized best practices and automation opportunities based on your unique workflows, helping you streamline operations while boosting profitability

Best for:

  • Businesses that want to take a strategic approach to automation by focusing on the highest-value processes.
  • Organizations looking to preserve institutional knowledge and ensure operational efficiency over time.

WorkDone Delivers ROI:

Consider a midsize manufacturer with $318 million in revenue. By implementing WorkDone to optimize their order-to-cash process, they saw a:

  • Revenue Gain of $3.3 million
  • Labor Cost Savings of over $217,000
  • Cash Conversion Cycle Gains of over $1.5 million

This isn’t just automation—it’s transformation.

While UiPath and Pega offer strong automation solutions for businesses, WorkDone sets itself apart by using AI to discover the highest-impact automation opportunities. With its unique Corporate Memory® feature, WorkDone captures undocumented processes, preserving your company’s operational knowledge. This makes WorkDone the smart choice for businesses that want to maximize ROI and maintain efficiency, even as their workforce evolves.

Automate Smarter, Not Harder

Ready to supercharge your business with AI-driven automation? Let WorkDone show you what’s possible with a custom ROI estimate. Reach out today to see how our platform can transform your operations, uncover high-ROI opportunities, and preserve critical knowledge with Corporate Memory.

To learn more, explore all UiPath comparisons:

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